Privacy Policy

1. Information We Collect

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Provide, operate, and maintain the Services
• Save your project progress and order history
• Enable Community features such as posting, liking, and commenting
• Power AI-based features and improve their accuracy over time
• Communicate with you, including one-time sign-in codes and account verification emails
• Maintain the security and integrity of the Services
• Comply with legal obligations

3. How We Store and Protect Your Information

Your data is stored using secure, industry-standard cloud infrastructure. Sign-in uses one-time email codes or Google, so no passwords are stored at all. Access to your personal data is restricted through access-control policies, so that only you can view or modify your own account, orders, and saved projects, while content you choose to share publicly (such as Community posts) is visible to other users.

While we take reasonable steps to protect your information, no method of transmission or storage is 100% secure, and we cannot guarantee absolute security.

4. Sharing of Information

We do not sell your personal information.

We may share information only in the following situations:

• With service providers who help us operate SRIVO (such as cloud hosting and email delivery), solely to provide the Services
• When required by law, legal process, or to protect the rights, safety, or property of SRIVO, our users, or others
• With your consent, or at your direction (for example, content you choose to post publicly in the Community)

5. AI-Powered Features and Your Data

When you use AI-powered tools such as the AI Mentor or Circuit Analyzer, your queries and any content you submit (such as images) may be processed to generate a response. This data is used only to provide and improve these features and is not used to identify you publicly.

6. Your Choices and Rights

You can access and update your profile information at any time from your Account page. You may delete content you have posted, such as Community posts. You may request deletion of your account and associated personal data by contacting us at the email below, subject to any legal or legitimate business requirements to retain certain records.

7. Children's Privacy

SRIVO is intended to support students in their learning journey. If you are below the age required to independently agree to online services under applicable law, please use SRIVO with the knowledge, supervision, or consent of a parent or legal guardian where required. We do not knowingly collect personal information from children in violation of applicable law, and if we become aware that we have done so, we will take steps to delete such information.

8. Third-Party Services

SRIVO may use third-party service providers (such as cloud hosting, authentication, and email delivery providers) to operate the Services. These providers process data on our behalf and are bound by appropriate confidentiality and security obligations. SRIVO is not responsible for the independent privacy practices of unrelated third-party websites or services you may access through links on our platform.

9. Data Retention

We retain your personal information for as long as your account is active or as needed to provide you the Services. We may retain certain information for longer periods where required for legal, security, or legitimate business purposes.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. When changes are made, we will update the "Last Updated" date at the top of this page. Your continued use of SRIVO after updated policy becomes effective means you accept the revised policy, to the extent permitted by applicable law.

11. Contact Us

If you have questions, feedback, or concerns regarding this Privacy Policy, contact us: